Delivery & Shipping Policy

A plan or top-up is added to your PrepitUp account as soon as the payment goes through, usually within a few seconds. You can see it on the pricing page and start a test right away. We also email you a receipt.

We do not sell or ship physical goods. There are no delivery charges.

If your plan or hours have not appeared a few minutes after paying, refresh the pricing page. If they are still missing, write to support@prepitup.in with your payment ID. See the refund policy for what happens next.