Class 12 Directing Mock Test (CBSE)

Topics in Directing

• Meaning of directing
• Importance of directing
• Principles of directing
• Elements of direction
• Supervision
• Motivation
• Maslow's need hierarchy theory
• Financial and non-financial incentives
• Leadership
• Leadership styles
• Communication
• Formal and informal communication
• Barriers to effective communication

Directing practice questions with answers

1. Q1Multiple choice·1 mark
   Which of the following statements correctly highlights the primary meaning of the directing function in management?

   1. (a)It is strictly limited to measuring actual performance against predetermined standards.
   2. (b)It is the process of instructing, guiding, counseling, motivating, and leading people to achieve organizational objectives.
   3. (c)It involves designing a structural framework of roles and reporting relationships.
   4. (d)It refers to the process of recruiting and selecting the best candidates for job positions.
   Show answer and step marks

   1. Correct option: (b) It is the process of instructing, guiding, counseling, motivating, and leading people to achieve organizational objectives.+1

   Answer: (b)
2. Q2Multiple choice·1 mark
   An effective directing process not only gets work done but also empowers employees to perform beyond minimum expectations. Which of the following statements specifically highlights this importance of directing?

   1. (a)It initiates action by connecting various managerial functions and translating plans into performance.
   2. (b)It helps in building a stable, harmonious, and cooperative work environment across all levels.
   3. (c)It motivates and leads employees to give their best performance, helping them realize their true potential.
   4. (d)It integrates the efforts of employees so that individual contributions align with overall organizational goals.
   Show answer and step marks

   1. Correct option: (c) It motivates and leads employees to give their best performance, helping them realize their true potential.+1

   Answer: (c)
3. Q3Short answer·2 marks
   State any two principles of directing that help ensure effective guidance and leadership in an organization.
   Show answer and step marks

   1. First principle, any one of: maximum individual contribution; harmony of objectives; unity of command; appropriateness of direction technique; managerial communication; use of informal organisation; leadership; follow through; or any other valid principle of directing.+1
   2. Second principle, a different one from the same list.+1

   Answer: Any two of: maximum individual contribution; harmony of objectives; unity of command; appropriateness of direction technique; managerial communication; use of informal organisation; leadership; follow through.
4. Q4Short answer·2 marks
   State and briefly explain any two principles of directing.
   Show answer and step marks

   1. First principle with its explanation, any one of: maximum individual contribution: directing should help every employee contribute to his maximum potential towards organisational goals; harmony of objectives: the individual goals of employees should be harmonised with the goals of the organisation; unity of command: a subordinate should receive instructions from only one superior at a time; appropriateness of direction technique: the motivation and leadership techniques used should suit the needs, capabilities and attitudes of the subordinates; managerial communication: instructions should be communicated clearly so that subordinates understand them exactly as intended; use of informal organisation: managers should spot and use informal groups within the formal organisation to make directing effective; leadership: managers should use good leadership to influence subordinates positively without causing dissatisfaction; follow through: managers should follow up whether instructions are being carried out and give guidance where needed; or any other valid principle of directing.+1
   2. Second principle with its explanation, a different one from the same list.+1

   Answer: Any two of: maximum individual contribution (help each employee contribute his maximum to organisational goals); harmony of objectives (harmonise individual and organisational goals); unity of command (orders from only one superior); appropriateness of direction technique (techniques suit subordinates' needs); managerial communication (clear instructions); use of informal organisation; leadership (influence without dissatisfaction); follow through (check that instructions are carried out).
5. Q5Short answer·3 marks
   State the four primary elements of directing. Briefly explain any two of them.
   Show answer and step marks

   1. Names Supervision as an element of directing.+0.5
   2. Names Motivation as an element of directing.+0.5
   3. Names Leadership as an element of directing.+0.5
   4. Names Communication as an element of directing.+0.5
   5. First explanation, any one of the four elements: Supervision is overseeing subordinates at work and guiding them; Motivation is stimulating people to act willingly to achieve desired goals; Leadership is influencing the behaviour of people so that they strive voluntarily towards organisational goals; Communication is the exchange of ideas, views, facts and feelings between persons to create common understanding.+0.5
   6. Second explanation, a correct explanation of a different element from the same list.+0.5

   Answer: The four elements are Supervision, Motivation, Leadership and Communication. Any two explained: Supervision is overseeing subordinates at work; Motivation is stimulating people to act willingly towards goals; Leadership is influencing people to strive voluntarily for organisational goals; Communication is the exchange of ideas, facts and feelings to create common understanding.

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